Bilingual Virtual Assistant - Medical Practice

Support a private medical practice with patient calls, medication refill requests, scheduling questions, inbox management and administrative coordination.

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About Assist World

Assist World connects businesses with remote professionals providing administrative and operational support.

What you'll do

• Answer incoming patient calls
• Handle appointment questions
• Relay medication refill requests
• Monitor the medical practice inbox
• Process incoming faxes and records
• Respond to patient inquiries
• Maintain practice documentation
• Assist with standard operating procedures

What we're looking for

• Fluent English and Spanish strongly preferred
• HIPAA certification
• Three to four years of relevant experience
• Medical office or patient-facing experience
• Strong communication skills
• Comfort with VoIP systems
• High attention to detail
• Ability to work independently

Benefits

• 100% remote
• USD 300-$400 monthly advertised compensation
• Birthday bonus
• Testimonial bonus
• No activity tracker
• Healthcare administration experience

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