Customer Service Representative - Bilingual Spanish - Weekends

Provide remote customer support for payment-service users during Friday, Saturday and Sunday shifts.

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• Part-Time Weekend Remote Jobs in the USA - Apply Now

About Transcard Payments LLC

Transcard develops payment orchestration and embedded payment solutions for banks, fintech companies and businesses.

What you'll do

• Answer inbound calls
• Respond to customer inquiries
• Resolve account problems
• Update customer profiles
• File customer disputes
• Respond to emails
• Coordinate with internal departments
• Report potential fraudulent activity

What we're looking for

• Customer service experience
• Spanish and English bilingual ability
• Strong interpersonal skills
• Problem-solving ability
• Ability to handle high call volumes
• Good organizational skills
• US work authorization
• Weekend availability

Benefits

• 100% remote in the United States
• Part-time employment
• Friday-Sunday schedule
• Medical coverage eligibility
• Dental and vision benefits
• 401(k) match
• Paid time off

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