Care Specialist - Weekend Day Shift

Provide remote phone and chat support to families during fixed Saturday and Sunday daytime shifts.

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• Part-Time Weekend Remote Jobs in the USA - Apply Now

About Empathy

Empathy provides human-centered support and resources to families navigating loss and major life transitions.

What you'll do

• Provide live chat support
• Provide inbound phone support
• Help users navigate available resources
• Assist with care plans
• Research service providers
• Respond to logistical questions
• Document user interactions
• Maintain service-level requirements

What we're looking for

• Strong communication skills
• Customer support experience preferred
• Excellent time management
• Strong research ability
• Comfort supporting sensitive situations
• Ability to work independently
• Saturday availability
• Sunday availability

Benefits

• USD 20-$23 per hour
• 100% remote
• Fixed weekend shifts
• Part-time employment
• Professional training
• Customer-care experience

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